Shipping policy

Delivery Options - UK

Standard Delivery - Free when you spend £20+
  • £2.50 Standard Delivery cost. FREE when you spend £20+.
  • Delivered within 2-4 Business days
  • Orders are usually dispatched within 24 hours
  • Tracking emails will be sent to allow you to view your order's progress
  • Our prices include VAT, duties & taxes
  • Delivery is Monday to Saturday, no deliveries take place on Bank Holidays
  • Packages will be delivered by the Royal Mail

Delivery Options - US

Standard Delivery - Free on all subscription orders
$2.50 on all other orders.
  • Delivered within 2-4 Business days
  • Orders are usually dispatched within 24 hours
  • Tracking emails will be sent to allow you to view your order's progress
  • Our prices include VAT, duties & taxes
  • Delivery is Monday to Saturday, no deliveries take place on Bank Holidays
  • Packages will be delivered by USPS

Currently outside of the UK & US, all other territories are being fulfilled by Amazon directly. When this changes you will be able to see the shipping policy for your country here.


Rest of Europe

For automatic B2C orders - if the ship to address is correct, the orders are dispatched the same day/max the next day.

For B2C orders booked manually - 1-2 business days to dispatch after the order is CONFIRMED in myFLEX, longer if the address is incorrect or any details are missing.

For B2B orders booked manually - 1-2 business days to dispatch after the order is CONFIRMED in myFLEX, longer if the address is incorrect or any details are missing.